Trưởng Phòng Điều Hành Inbound

Oversee post- tour procedures including reconciliation, payments, and reporting.
Monitor service delivery to ensure quality standards and commitments are met.
Maintain and develop strong relationships with partners and service providers.
Coordinate with service providers: hotels, restaurants, transportation companies, attractions, and tour guides.
Handle inbound tour bookings from the sales team or international partners.
Provide support and resolve any issues arising during the tours.
Keep records and evaluate service quality after each group/tour.
Contribute ideas and assist in planning strategies for the development of the operations department.
Prepare detailed itineraries and cost estimates, and provide quotations to partners/clients.

Minimum 5 years of experience in inbound tour operations.
Good time management skills; detail- oriented and well- organized.
Solid knowledge of destinations and travel services in Vietnam as well as inbound procedures.
Proficiency in English (other foreign languages are an advantage).
Strong communication, negotiation, and problem- solving skills.

Annual company trip and team- building activities.
Professional working environment with career advancement opportunities (Senior/Manager level).
Holiday, birthday, and special occasion bonuses.
Official labor contract and full participation in social insurance, health insurance, and unemployment insurance in accordance with Vietnamese labor law.
Annual salary review based on performance and contribution.
Opportunities for FAM trips and professional training to enhance skills.
Salary negotiable based on qualifications and experience.

Cập nhật gần nhất lúc: 2026-02-12 09:25:06