Trưởng Quầy Thực Phẩm Chế Biến Sẵn, Sushi, Bánh Mì
Mô tả công việc
Operations duties
Merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
Changing price label (if necessary) is completed before store opens.
Merchandise is fully replenished, in good conditions & quality.
All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
- Verify and approve inventory orders raised by Group Leader(s).
- Order stock directly with Suppliers and receive stock from MMD.
- Plan manpower, prepare and attend bi- annually Stock Take as scheduled.
- Support Foodline with monthly Stock Take as directed by supervisor.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
Non- merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
Sales floor is kept clean & tidy
All backrooms are locked in good conditions
Fire safety procedure is carried out properly
POP execution is carried out properly
- Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
- Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
- Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
- Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
- Execute store opening & closing as directed by supervisor.Customer service
- Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
Sales and Profits
- Brief promoters on promotion scheme.
- Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
- Brief Group Leader(s) on yesterday sales achievement, today sales budget, up- to- date sales achievement, promotion and company updates.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
Manpower management
- Build and promote team work spirit.
- Identify potential staff for succession planning purposes.
- Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
- Motivate, training and develop staff in order to encourage their professional development.
- Be responsible for Group Leader(s) and General Staff’s performance.
- Approve duty roster, shift plan raised by Group Leader(s).
- Take part in recruitment & selection activities for Division’s staffing.
- Plan Monthly Division’s duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad- hoc situations.
Rules and Regulations
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations
Other duties
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
- Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
- Opening & closing Store.
Yêu cầu công việc
Self- disciplined with ability to work independently
Strong analytical skill, good at data/figures
Good presentation, problem solving and sales skills
Computer skill (Word, Excel, Powerpoint)
Teamwork skill: Actively promote team work
College degree
Service orientation: customer service minded
Ability to cope with stressful situation at work
At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
Leadership: Acting leadership by example
Fluency in Vietnamese and English languages (both written and oral) is a plus
Quyền lợi
Bảo hiểm xã hội toàn lương
Nhiều cơ hội phát triển
Lương tháng 13, 14
Ăn tại căng tin
Thưởng hiệu suất
Bảo hiểm y tế cao cấp
Phát triển đào tạo và học tập
Trợ cấp đi lại
13 ngày nghỉ phép hàng năm
Cập nhật gần nhất lúc: 2026-03-16 19:50:03

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