Warehouse Assistant Manager

LOCATION: Maple Tree Warehouse, No. 3 Street, Thu Dau Mot, Binh Duong
MAIN TASKS:
Daily Operations

Instruct, guide, and provide on- the- job training for warehouse staff to ensure compliance with SOPs, WI, quality standards, and productivity targets.
Support managers in planning and organizing daily operations, manpower allocation, shift scheduling, and continuous improvement activities.
Monitor all daily warehouse activities (inbound, outbound, returns) to ensure smooth operations, system accuracy, SLA compliance, and customer delivery requirements.
Provide customer support during escalated situations, coordinate internal teams to resolve issues promptly, and manage overall daily workflow to maintain service levels.
Interact with customers to understand business requirements, order profiles, peak volumes, cut- off times, and special handling needs.

Project Development

Propose and implement improvement initiatives to enhance operational efficiency.
Participate in new project setups, including defining operational processes, standardizing procedures, and developing work instructions.

End Results / Accountabilities

Ensure customer KPIs and department KPIs are met.
Achieve operational KPIs and meet business targets.
Maintain customer satisfaction.
Ensure all inbound and outbound shipments are planned and executed according to customer requirements.

REQUIREMENTS:
Education

Bachelor’s Degree.

Professional Qualifications

Preferably with relevant professional certifications.

Experience & Skills

Result- oriented, good business sense, and hands- on.
Strong customer service mindset.
Good English communication skills (verbal & written).
Analytical and strategic thinking.
Proactive, detail- minded, and committed to continuous improvement.
3–4 years of experience in contract logistics or distribution center operations (3PL).
Can relocate to near the warehouse.
Strong experience managing sizable teams.
Proficient in Microsoft Office, WMS, and TMS.

BENEFIT:

Comprehensive health insurance (including eligible family members)
2 paid holidays: December 25th & 31st
15 days annual leave & 7 days sick leave
7 personal accident & life insurance
Training & personal development opportunities
Annual performance- based salary review
13th- month salary & performance bonuses

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Cập nhật gần nhất lúc: 2026-03-18 08:20:02