Assistant Director of Sales - Phó Giám đốc Kinh doanh

Business Performance
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts
• Analyze monthly P&L and month- end reports, identify deviation from business plan goals
• Assist the Director of Sales and Marketing in submitting “M.I.S. Report” to Accor Bangkok on monthly basis.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Assist the Director of Sales and Marketing in organizing the filing system of the Division.
Sales
• To issued and confirms proposals in writing as a record.
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• The Assistant to Director of Sales may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs.
• Provides after- sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• To pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts.
• Receives in the hotel any important guests whom he has approached.
• Negotiates prices with the clients and certified by DOS/DOSM.
Team Management
• Conduct performance review and manages performance issues that arise within the management team
• Conduct monthly departmental meetings
• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Constantly monitor team members performance, attitude and degree of professionalism
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
Administration:
• Assist the Director of Sales in issuing Travel Agents Contract Rates, questionnaire as requested.
• Prepares & check all incoming communication message such as facsimile and email messages.
• Issuing on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re- entered, if cancelled such space can be released.
• Ensures that all complaints are reviewed and investigated by Director of Sales and follow- up action is initiated by Sales persons.
• Assist in the packing of materials when required, eg. Hotel brochures, sales kits etc.
• Update production reports of Corporate & Travel Agents monthly, quarterly and yearly.
Other Responsibilities
• Be fully conversant with hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management
• Attend all briefings, meetings and trainings as assigned by management
• Be aware of the hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times

Knowledge and Experience
• High degree of professionalism with strong understanding of global markets and business acumen
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Bachelor’s Degree from a reputable hospitality school
• Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
Competencies
• Strong leadership and interpersonal skills
• Ability to multi- task, work well in stressful & high- pressure situations
• Results and service oriented with an eye for details
• A motivator & self- starter
• Excellent communication and customer contact skills
• Well- presented and professionally groomed at all times
• A team player & builder

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- Hưởng phí thưởng dịch vụ trong thời gian thử việc
- Tham gia các hoạt động như tiệc nhân viên theo quý, hoạt động thể thao: bóng đá, bóng chuyền, cầu lông...
- Bữa ăn dinh dưỡng theo ca, 3 bữa nếu ở nhà nhân viên
- Hưởng phí thưởng dịch vụ trong thời gian thử việc
- Ký túc xá nhân viên

Cập nhật gần nhất lúc: 2026-03-19 10:20:02