Assistant Reservation Manager

To be responsible for any miscellaneous duties assigned by the Front Office Manager or Revenue Manager/Reservation Manager.
Follow up group booking by: Cutoff date, deposit, room list, payment on time.
To ensure prepayment is received for travel agents / groups prior to its arrival.
Assist to maximize overall revenue of the hotel.
To follow- up on Billing Letters and send out Confirmation Slip when required during 24 hours.
To maximize revenue and occupancy by up selling and suggestive selling.
To ensure all room reservations are guaranteed during peak periods and festive seasons.
To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
Help to minimize wastage, neglect, breakage and mishandling of equipments and supplies.
To exercise flexibility in offering room rates during low period.

At least 01 year of experience in same position.
Bachelor Degree in Tourism & Hospitality; Commerce, Economics or Marketing.
Must be conversant with the Front Office computer system OPERA
Excellent communication skill both verbal and written in English and Vietnamese.
Good knowledges and understanding of the market.
Excellent customer service and organizational skills.
Proficient in Excel, Word, Outlook

Staff duty meal & uniform are provided by Hotel
05 working days | 02 days- off per week
Associate special discount for hotel rooms and F&B services at International Accor properties
Competitive salary and service charges
Annual health check
Local and international training courses
Free motorbike parking

Cập nhật gần nhất lúc: 2026-03-19 20:30:03