Customer Service / Relationship Executive

ABOUT BINCG
Moreover, we work with a wide range of corporate clients and individuals across the US- UK, Europe, and Asia.
BIN Corporation Group has headquarters in Vietnam and offices in Hongkong, Singapore, Lithuania, Canada, USA.
The fields of operation of BIN Corporation Group include business management consulting, financial consulting, digital marketing, e- commerce, tourism, real estate, and technology.
We focus on upgrading services&039; quality to reinforce competitive advantages. In doing this, we fortify the strengths of technology and human resources.
ABOUT THE JOB:
• Check customer emails every day and answer their questions about our services, quotes, or related things.
• Cooperate with other departments or related partners to supply services for clients.
• Build strong relationships with customers and partners.
• Send arrival notice & payment request reminders to clients.
• Support global customers and partners.
• Send quotations & cataloges, preparing contracts other certificates / confirmation notifications if client requested.
• Monitor online transactions, support our clients make payment via Internet.
• Make a report or other tasks as your leader requests.
• Handle customer services inquires and sovle issues arising from customers/forwarders/ third- parties relating to the order processing, if any.
Job requirements
How well do you fit this job and rank among other candidates?
+ Foreign Language & Computer Skills
Proficient in Microsoft Office
Fluent in English communication skills (writing and speaking)
+ Skill and Knowledge Requirement
Persuasive, active listening, good communication and building business relationships
Experience in Marketing and working with foreigners are big pluses.
Dynamic, creative and ability to work under pressure
Ability to work independently and take initiative
Have the customer care experience in majors of Business services, Finance, Bank/Tax and Travelling is preferred.
Skills in document preparation and management
At least 2 year experience
Benefits
• Bonus following projects subject to business status and revenue (if any)
• Subsidize employees under Vietnamese labor law (moon festival, wedding, children’s day, maternity,...)
• 13th month salary under state regulation.
• Tet bonus following the experience and performance.
• Dynamic, creative, friendly work environment.
• Competitive salary depending on capacity
• Company annual trip for all employees
• 10% of salary on public holidays: Apr 30th, Sep 2nd, Jan 1st.
• Celebrate employee birthdays
• Health insurance, social insurance
Working time: Office hours (Mon – Fri: 8am – 5pm, Sat: 8am – 12am)

career growth, perform bonus financial benefits, professional development, insurance, sales commission financial benefits

Cập nhật gần nhất lúc: 2026-04-02 09:15:03