Customer Service Staff (Log-in & Invoice)

- Supervise payment and contact with vendors to push/ get their payments.
- Distribute the subcontract’s subs and submissions of other labs to pick up service.
- Make documents and VAT bills/ Commercial Invoice for submissions after getting information from vendors for total testing fee (under VND or USD).
- Report Daily submissions to Manager/ Kotiti Korea as assignment.
- Entry test item on Lims system based on assignment of Test assignment.
- Extra submissions list from Lims and update Daily submissions.
- Issue invoices and bills and send them to clients through various channels (mail, e- mail etc.)
- Upload inward which belongs to Shinsung Tongsang on Shinsung system.
- Answer questions and handle complaints from customers regarding bills.
- Make E- land Global (Retail) list.
- Scan TRF and post them together with sample photo to server.
- Collect and review all information which is needed to calculate bills receivable (order amounts, discount rates etc.)
- Calculate testing fee based on the issued report and make the Draft Invoice (Include: Check and update test items, price and cnt...on Lims system, make Draft invoice and attach onto the report).
- Prepare sample/tested sample to return to client if any.
- Assign Courier to pick up sample as agreement of vendors.
- Greet and welcome guests as soon as they arrive at the office and direct visitors to the appropriate person and office.
- Update on LIMS about the status of issued reports (Eland buyer).

- Good communication skill.
- At least 1 years in customer services or related field.
- Able to work independently.
- Good communication skill in English, can speak by Korean is a prefer.
- Knowledge of testing standards and regulations for the U.S., EU, and Korean markets.
- Time management.
- College degree or higher.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-11-03 18:15:02