Event Account Supervisor

COMPANY INTRODUCTION:
As an event agency under the strong ecosystem of The A List, The Lumens takes pride in delivering end- to- end event solutions, specializing in consulting and executing commercial and entertainment events, as well as creating immersive multi- sensory environments.
Driven by the mission to redefine experiential standards, we believe every journey begins with light—where brand stories are brought to life and connect deeply with audiences through all senses. At The Lumens, each campaign is not just an event, but an emotional journey designed to captivate and inspire.
JOB RESPONSIBILITY:
Build up customer relationships:
Develop and maintain sustainable long- term customer relationships
Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.
Contract & Payment follow up:
Ensure contracts with strict agreements to maximize profits
Collaborate with the Admin and Accounting departments to verify data and customer records, and debt collection support
Project implementation & Report:
Assist in resolving challenge and complicate customer requests or critical situations as needed
Forecast industry trends to devise effective marketing strategies for customers and better understanding their operations
Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
Collaborate with internal teams to control quality standards.
Provide regular/ unscheduled progress reports to Line Manager and BOD, as well as stakeholders inside and outside the business.
Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
Training:
Conducting staff training programs within the team
Checking and evaluating personal capacity
Develop Training and Developing documents/curriculum related to key skills and expertise.
JOB REQUIREMENTS:
Experience: Having at least 4 years in Account Management field at event agency and 2 years of experience in a SAE position, along with Event industry
Education: Graduated fromBachelor’s degree in Marketing, Event Management, Business Administration, Communications, or related fields.
Skills & Knowledge:
Have basic understanding of finance, human resources, etc.
Market Analysis & Research; Customer experience understanding.
Leadership skills, independent work, handling pressure
Good English presentation skills.
Strong relationships with KOLs and Influencers
Personality:
Teamwork but also independent work, handling pressure
Good Leadership skills
BENEFITS:
Company Activities: Company trip, teambuilding, YEP + L&D Activities
Other benefits according to regulations
Occasion- based offerings: Birthday, wedding, maternity,…
Annual Performance appraisals and promotion
12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
A dynamic, creative, and challenging work environment
Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
Competitive Salary + Performance & KPI Bonus
Opportunities for professional and personal development
WORKING TIME & LOCATION
Location: A Plus Studio, 230/18 Pasteur, Xuan Hoa Ward, HCMC
Working hour: Monday- Friday, 9AM- 6PM

Cập nhật gần nhất lúc: 2026-07-06 20:05:03