[Four Points by Sheraton Lạng Sơn] - Nhân Viên Đặt Phòng (Reservation Officer)

- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

- Responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest.

- Prepares letters of confirmation.

- Determines room rates based on the selling tactics of the hotel.

- Creates and maintains reservation records by date of arrival and alphabetical listing.

- Handles daily correspondence. Responds to inquires and makes reservations as needed.

- Processes reservations from the sales office, other hotel departments, and travel agents.

- Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk.

- Problem- Solving Skills
- Customer Service/Communication Skills
- Good communication in English

Outstanding Benefits from Vingroup Corporation:

Enjoy unlimited fun at VinWonders and Vinpearl Safari.

Full participation in Social Insurance, Health Insurance, and Unemployment Insurance as per regulations.

Discounts on Vingroup&039;s internal services (Vinpearl, Vinfast, Vinmec, etc.).

PVI Health Care Insurance.

Free annual health check- ups at Vinmec International General Hospital.

Vietnam&039;s Leading Work Environment:

A professional, modern, and high- class work environment within Vietnam&039;s leading service ecosystem.

Opportunities for training and career development at Hotels/Resorts showcasing the finest aspects of Vietnamese culture.

Cập nhật gần nhất lúc: 2026-07-06 21:40:03