Front Office Supervisor

Collaboration: Maintain strong working relationships with other departments and leaders to encourage feedback and ensure smooth operations.
Set Standards: Communicate guidelines that uphold the highest service standards.
Promote Hotel Offerings: Promote hotel outlets, services, and events.
Accountability: Ensure all areas of responsibility are executed to the highest standards, with proper resource utilization.
Optimize Processes: Assist in creating efficient systems and processes for handling guest requests.
Compliance: Ensure all departmental activities align with the company’s business objectives and establish safety and security standards.
Reporting: Keep leadership informed promptly of any deviations from expected results.
Leadership: Provide engaging leadership that inspires and empowers the Guest Service Executive

Teamwork: Ability to build productive relationships with peers and promote teamwork as the standard business practice.
Competencies: Must be organized, capable of multitasking, possess strong problem- solving abilities, and be detail- oriented.
Appearance: Must maintain a well- groomed appearance.
Language: Fluent communication in the primary workplace language, both verbal and nonverbal, is required. Proficiency in English is preferred
Experience: One year of department experience preferred.
Skills: Proficiency in Microsoft Office is required.
Communication: Strong oral and written communication skills are desired.
Education: Vocational School Certificate required; higher education preferred.

- 5 working days/week
- Attractive Salary and Benefit Package
- Dynamic, professional & open minded working environment
- Joining training courses
- Supporting shift meals at star canteen
- Full social Insurance (from probation period)
- Competitive salary, benefits and bonus.

Cập nhật gần nhất lúc: 2026-07-06 16:15:02