Guest Experience Maker (Korean Speaking) (Butler) | Nhân viên Chăm sóc Khách hàng (Tiếng Hàn)

Maintain accurate guest profiles, preferences, and service records in the system.
Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on Japanese- speaking guests.
Assist with spa bookings, billing, luggage handling, and valet services.
Coordinate closely with internal departments to ensure seamless guest experiences.
Handle guest requests, reservations, activities, and in- villa dining arrangements efficiently.
Maintain excellent grooming, service quality, and professional standards at all times.
Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.

One year of experience in a similar role in a high end resort.
Dealing with high end guests.
Willingness to learn new skills and work hard.
Hospitality degree from a recognized hospitality school preferred
Knowledge of Front Office Department procedures.
Good command over written and spoken English & Korean.
Advanced Opera PMS system and POS.
Flexible working hours with extra hours requires.
Ability to work under pressure.
Completed High School education is required.

100% salary during the probation period (2 months).
Seniority bonus after every 12 months of service.
Competitive Service Charge.
Social Insurance contribution based on 100% of salary.
Monthly allowance: VND 2,400,000.
Attractive year- end and Lunar New Year bonuses.
7 personal accident insurance from the first working day.
Relocation allowance.
Uniforms and laundry service provided.
Staff accommodation provided.
Annual home leave air ticket support.
Staff meals and transportation provided.
Global training opportunities and career development with Six Senses & IHG.

Cập nhật gần nhất lúc: 2026-03-19 21:55:03