HN - Account Supervisor

JOB RESPONSIBILITY:
Build up customer relationships:

Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.
Develop and maintain sustainable long- term customer relationships

Contract & Payment follow up:

Collaborate with the Admin and Accounting departments to verify data and customer records, and debt collection support
Ensure contracts with strict agreements to maximize profits

Project implementation & Report:

Forecast industry trends to devise effective marketing strategies for customers and better understanding their operations
Collaborate with internal teams to control quality standards.
Assist in resolving challenge and complicate customer requests or critical situations as needed
Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
Provide regular/ unscheduled progress reports to Line Manager and BOD, as well as stakeholders inside and outside the business.

Training:

Conducting staff training programs within the team
Develop Training and Developing documents/curriculum related to key skills and expertise.
Checking and evaluating personal capacity

JOB REQUIREMENTS:
Education:

Graduated from University/College with majors in Marketing, Business Administration, Commerce, Communications...

Experience:

Having at least 4 years in Account Management field at advertising agency and 2 years of experience in a Senior Account Executive position, along with Influencer Marketing industry

Skills & Knowledge:

Have basic understanding of finance, human resources, etc.
Leadership skills, independent work, handling pressure
Market Analysis & Research; Customer experience understanding.
Strong relationships with KOLs and Influencers
Good English presentation skills.

Personality:

Good Leadership skills
Teamwork but also independent work, handling pressure

BENEFITS:

Competitive Salary + Performance Bonus
A dynamic, creative, and challenging work environment
Other benefits according to regulations
Company Activities: Company trip, teambuilding, YEP + L&D Activities
Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
Annual Performance appraisals and promotion
12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
Opportunities for professional and personal development
Occasion- based offerings: Birthday, wedding, maternity, …

WORKING HOUR & LOCATION:

Location: 26 Lane 62 Dang Van Ngu, Ha Noi
Working Hours: Monday- Friday, 9AM- 6PM

vacation and leaves

Cập nhật gần nhất lúc: 2026-04-08 19:00:03