[HN/HCM] Công Ty DHL Express Việt Nam Tuyển Dụng Thực Tập Sinh Retail Và Nhân Viên Chăm Sóc Khách Hàng, Telemarketing Full-time 2026

COMPANY INTRODUCTION

Hồ Chí Minh

DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit http://press.ap.dhl.com.

CUSTOMER SERVICE ADVISOR

Hồ Chí Minh

JOB DESCRIPTION

Adhere to global CS procedures while maintaining discretion to exercise flexibility to customers’ needs within reasonable limits in consultation with CS supervisors and managers.
Assist the supervisors (if applicable) in carrying out relevant CS orientation/training programs for new or existing CS staff.
Liaise with Operations and other departments to quickly and efficiently resolve customer issues and queries.
Offer alternatives to customers and seize upselling and cross- selling opportunities of value- added services (e.g., Sales Leads, shipment insurance) during interaction with the customer.
Enhance service experience in DHL by exercising professionalism and empathy when dealing with each customer’s varying needs and demands.
Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology, and service to enhance customers’ experience with DHL.
Accept and register bookings for DHL services.
Respond to customers consistently and confidently by providing accurate information in all areas, such as customs requirements, transit time, and prices.

REQUIREMENTS

Fluent in English
2 years of experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
Bachelor of Degree in Business (preferable) or equivalent

BENEFITS

Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Training: both online and offline with Global DPDHL Standards.
Working together based on DPDHL values of “Respect and Results”
Strong career support & lots of opportunities in an international environment.
Sports/Hobby Clubs.
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 9/7/2026

APPLY NOW

36 ứng viên

4 phút trước

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16:59, 06/07/2026

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4 phút trước

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16:59, 06/07/2026

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1 giờ trước

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15:56, 06/07/2026

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TELEMARKETING EXECUTIVE (Contractor)

Hồ Chí Minh

JOB DESCRIPTION

Mô tả công việc

Update customer data and call results accurately in the system.
Make 60–70 outbound calls per day to find new customers.
Coordinate with the Sales team to hand over qualified leads.
Handle customer objections and unexpected situations professionally.
Achieve the main KPI of 6–7 qualified leads per day.
Identify customer needs and introduce DHL logistics solutions.

REQUIREMENTS

Able to work under KPI pressure and high call volume.
Experience in telemarketing / Telesales / phone- based sales.
English proficiency is a must.
Strong communication and problem- solving skills.
Basic proficiency in Microsoft Word & Excel (data entry, tracking lists, simple reports).
Preferred:
Background in logistics / freight / express / supply chain/forwarding.
Chinese language is a plus.
Personal traits: hardworking, persistent, patient, proactive, and committed.
Willingness to learn and grow within the sales career path.

BENEFITS

Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Working together based on DHL values of “Respect and Results”.
Employee hobby clubs, sports championships.
Training: both online and offline with Global DHL Standards.

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Deadline: 23:59 9/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

APPLY NOW

3 ứng viên

4 ngày trước

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08:45, 02/07/2026

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4 ngày trước

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08:45, 02/07/2026

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4 ngày trước

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08:45, 02/07/2026

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Retail Intern

Hà Nội

JOB DESCRIPTION

Support branding audit
Support Retail Outlet Officer at counter
Assist in gathering contacts from hotels or student organizations and other sources..etc
Support shooting & making videos for the team, commercial events (if any)
Support for data analysis
Collect data to create informative sales presentations
Support the development of the footprint for Retail.
Assist with Retail store condition arrangement

REQUIREMENTS

Can- do attitude & commitment to excel
Available to work full day/week
Currently pursuing a Bachelor&039;s in Business or a related field.
Friendly, helpful, confident and engaging personality
Well- organized, willing to move around Ha Noi.
Good English in both writing & speaking
Other Tool skills: Excel, PowerPoint, Canvas, Video shooting & designing

BENEFITS

Strong career support & lots of opportunities in an international environment
Respect and Results Culture
Professional coaching & feedback culture
Multifarious engagement activities under “Best Day Everyday Everyday” our Health & Well- being program.

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Deadline: 23:59 9/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

APPLY NOW

49 ứng viên

1 giờ trước

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15:39, 06/07/2026

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1 giờ trước

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15:39, 06/07/2026

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2 giờ trước

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15:24, 06/07/2026

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Cập nhật gần nhất lúc: 2026-07-06 17:35:02