Human Resources Supervisor (8-month Contract)

Main Duties
Administration

Be responsible for C&B function related to employment contract, salary updates, all allowances, all insurances according to the local law, internal payroll.
Prepares and check the monthly summary time attendance carefully before submitting to Human Resources and/or Director of Human Resources.
Ensures the timely and confidential management of associate data. Ensures that an organised, up- to- date filing system is maintained for all personnel records.
Checks and validates “invalid time- sheet” on Cadena system weekly.
Coordinates with Paymaster to make sure the payroll is prepared accurate.
Enters, updates Personnel records into the Cadena System, People Soft System.
Preparation of turnover and absenteeism reports in a timely manner.
Works closely with Human Resources – Recruitment team to save, keep the Associate Requisition Form, Change of Status form for filing and salary processing.
Ensure all salary, allowances of associates are updated added to the monthly payroll properly.
Ensures proper documentation for the process of social insurance and accidents claim for associates.
Ensures all employment contract are in keeping with local legislation.
Liaises with the local Labour authority for all related matters to labour relations including having the open expatriate job posted in the system of Labour department, work permit application process as assigned by the Human Resources Manager or/ and Director of Human Resources.
Maintains manual and electronic personnel files, ensuring that required record keeping is accurate and confidential.

Customer Service

Maintains positive guest and colleague interactions.
Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
Handles guest and associate enquiries courteously and efficiently, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow- up.
Ensures all associates provide a courteous and professional service at all times.

Financial

Ensures Attendance Record check is being carried out according to the Policy and Procedures.
Ensures new technology & equipment are embraced to improve productivity.

Marketing

Effectively communicates core values and behavioural standards to all levels of staff.
Assists the Human Resources Manager with the compilation, implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Activity Schedule, Associate Notice Boards.

Operational

Co- ordinates and arranges Inquiry Meeting for Disciplinary Action Procedures.
Prepares the documentation process for visa / residence card / work permit applications for foreign national associates.
Supports in organizing all Associate Activities.
Assists in the Remuneration Survey within labour market to determine and make recommendations relating to competitive compensation and benefits packaging.
Supports in the recruitment process by handling of enquiries, recruitment advertisements, shortlisting, arranging interview and conduct the reference check at appropriate time.
Manages the management of the local associate insurance programmes

Personnel

Monitors associate morale and provides honest performance feedback and development opportunities.
Delegates as appropriate the duties and responsibilities necessary to trained associates who are well equipped and resourced to correctly accomplish these tasks.
Conducts Performance Review as assigned, providing honest and appropriate feedback.
Ensures close and professional relationships are established and maintained between management, associates, government officials and the local community.
Ensures that associates have a complete understanding of the hotel Work Rules and Regulations, and that their behaviour complies. Corrects inappropriate behaviour in accordance with policy.

Other Duties

Values and preserves very good working relationships.
Ensures that all guest and associates interactions are positive and professional, showing humility and respect to guests, and all associates.
Takes an active involvement in the welfare, safety, development and well- being of associates.
Ensures that Corporate Strategies, initiatives, communications and Associate Information pieces are appropriately communicated to associates in a timely manner.
Maintains high personal standards of timekeeping, always present for duty as scheduled.
Is always willing to learn and willing to teach others.
Attends and participates in Briefings/Meetings as required.
Ensures that colleagues/ associates are always fairly treated without favour or unfair expectations.
Provides sufficient training, development and learning opportunities to ensure that associates are developed to their full potential, and are confident.
Provides guidance, advice, counselling and transparent diplomatic feedback as appropriate.
Responds to requests to undertake any reasonable tasks and secondary duties and adjust to changes as dictated by hotel, industry and company.
Ensures high standards of personal presentation and grooming, acting as a positive role model.
Exercises responsible practices and personal behaviour at all times, positively representing the hotel Team and Hyatt International.

Proven experience managing expatriate services (work permits, visas, relocation) for international staff
Bachelor’s degree in Human Resources or related field with in the hospitality industry, including supervisory role
Strong expertise in Compensation & Benefits (C&B), payroll, and labor law compliance within hotel/resort operations
Good English communication skills

Social and Health insurance as per local law
Relocation allowance
Meals allowance
14 annual leave
Annual home leave allowance
Training and developing plan
12 complimentary rooms at Hyatt properties around the world
Staff accommodation
Pre- opening allowace
Rest and relaxation allowance
Service charge allowance during pre- opening
Attractive salary

Cập nhật gần nhất lúc: 2026-07-06 20:20:02