ABOUT US
Live Payments is one of Australia&039;s leading payment service providers, servicing thousands of businesses across Australia. We continue to innovate our payment solutions and expand our product offering alongside our industry leading strategic partners including Qantas Loyalty and Prospa.
ROLE AND RESPONSIBILITIES
Live Payments is seeking a mid- senior level Technical Business Analyst who can help implement strategy across this young and fast- growing company. This role is based in Ho Chi Minh City Vietnam, reporting to the Head of Software Development.
Core duties include:
Understanding and considering business and technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives.
Participating in system and application architecture design and evaluating solutions against business requirements.
Providing support in testing activities, reviewing test cases and results, organising reviews, tracking feedback, and facilitating UAT when needed.
Translating business requirements into functional, non- functional, and technical requirements includes business processes, workflow diagrams, use cases, user experience, and system access.
Using data and process modelling tools (including, but not limited to, process mapping, activity diagram, and dataflow modelling) to analyse and translate business requirements into meaningful statements of work that is acceptable to both business and technology stakeholders.
Performing system analysis activities (e.g., “as- is”, “to- be”, gap analysis) to ensure system and data integrity.
QUALIFICATIONS AND EXPERIENCE
4 years’ experience working in similar roles.
Experience working in the payment and financial service industry is advantageous.
University Degree Qualified in a Tech or Business field.
Proficiency in English
KEY SKILLS
Solid analytical, system thinking, critical thinking, and problem- solving skills with strong attention to detail.
Superior ability to translate business requirements into functional, non- functional, and technical requirements.
Solid presentation, communication, and technical writing skills, with the ability to convey simple and complex information to technical and non- technical audiences at any level.
Excellent English skills in writing, reading, speaking, and listening.Adaptable, fast learner and proactive.
Nice- to- have Skills
Experienced in working with various aspects of technology solutions (e.g., user interfaces, mobility, API, databases, system integration) and dealing with technology specialists
Understanding the product development process, having a sense of product ownership and being passionate about building great products.
Understanding of Agile and experience working in Agile- driven environments.
BENEFITS
Clear and attractive career path opportunities
Premium health insurance (covering spouse & children)
Company laptop provided
Free parking, coffee, snacks, and more
Social insurance contributions based on full salary, in accordance with Vietnam Labor Law.
Annual health check- ups & vaccinations
Personal learning & career development allowance (15.6 million VND/year)
Regular team dinners & team building activities
Generous leave: 14 annual leave days, 5 sick leave days, 3 conference leave days, and 1 birthday leave day per year
Comprehensive health scheme (6.2 million VND/year)
Full salary during probation period
13th month salary & performance bonus
International, dynamic & friendly working environment
Biannual performance reviews to support your career growth
