IT System Engineer/ Kỹ Sư IT (Level 3)

As a self- motivated and passionate IT Systems Engineer, you will play a critical role in implementing and maintaining the DesignLive IT systems and infrastructure to ensure optimal performance, reliability, and scalability. This position is responsible for translating business and technical requirements into effective system solutions that support both internal operations and client- facing services for both Vietnam and Australia offices.

Provide services across multiple vendors and vertical technologies, to deliver excellence in Windows and/or Apple focused technology services.
Provide general application support, basic troubleshooting of network connectivity issues, user account creations and deletions, create file sharing connections.
Manage end point software installation and licensing, as well as end user device setup and transfer.
Able to travel onsite to customer sites if required
Assist with incident investigation processes

All employees are required to comply with the OH&S policies and procedures, to ensure their own health and safety, and the health and safety of others in the workplace. All employees are required to:
DesignLive has built itself as an agile and innovative business. This is due to the calibre and motivation of our staff and teams; therefore, we may require you to complete additional duties not listed as the business needs evolve.

Tertiary qualification in Information Technology, Computer Science, or a related discipline, or equivalent industry experience.
Infrastructure knowledge around Windows Servers/VMWare/HyperV and backup knowledge.
Proficient with cloud technologies like Microsoft 365, Intune and Azure.
Passionate about everything IT, you have strong problem solving and troubleshooting skills.
Experience with PowerShell, Bash, or Python for task automation and system management.
Relevant industry certifications (Microsoft, CompTIA, CISCO, etc).
Previous experience in a IT Systems Engineer LEVEL 3, Infrastructure Engineer or similar position.
Expertise in Autopilot, Intune, SCCM, and imaging tools for fleet deployment and lifecycle management.
Strong networking background, supporting network infrastructure including switches, Wi- Fi access points and firewalls at a level 3.
Good communication in English with key stakeholders, in both technical and non- technical capacities.
Experience across a range of different vertical technologies (Windows, MacOS, Office 365, Intune, Jamf, etc).

Long term career pathways
12 days annual leave per year
Training programs designed for you
Friendly and professional environment, company size > 50 employees, company has been developing for over 18 years
Harmonious, friendly and dynamic work environment with opportunities for rapid career advancement, salary / rank increase review at least once a year
Annual advanced training, encourage staff to take external training / intensive courses to enhance skills
Full participate in social insurance scheme and all public holiday
Starting salary: Negotiable
13th month salary
Employee discounts on IT equipment

Cập nhật gần nhất lúc: 2026-03-19 00:50:03