Learning and Development Manager

• Initiate, coordinate, deliver and follow- up on all training activities within the hotel.
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees.
• Prepare and submit training reports.
• Update and maintain accurate records of training activities and participant information.
• Assist with the implementation of new policies, procedures, and standards.
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members.
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry.
• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan.
• Share responsibilities for the integration and orientation process of new hires.

- Proven experience in developing and implementing annual training plans, orientation/onboarding programs, service skills training, and leadership development initiatives.
- At least 1–2 years of experience in a managerial or training supervisory role.
- Minimum 3–5 years of experience in Learning & Development (L&D), preferably within the international hospitality industry or other luxury service sectors.

Attractive benefits and competitive salary. Detail will be discussed upon interview.

Cập nhật gần nhất lúc: 2026-07-06 21:40:03