[NOVOTEL CAM RANH RESORT] Senior Sales Manager - Quản lý Kinh doanh Cấp cao

MAIN RESPONSIBILITIES:
• Attend hotel clients and local community business events to network and maintain high visibility
• Maintain good working relationships with customers to encourage regular patronage and future business deals
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows etc.
• Supports the company&039;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Develop business leads for the Hotel on a weekly basis
• Carry out research to identify ways to increase customer base/ database from her segment in- charge by daily tele- sales call & sales call
• Full acknowledge market intelligent, understand well the market trend, competitors&039; rate strategy, account penetration and marketing activities to maintain a competitive edge
• Communicate with clients to respond to their inquiries and convince them to close a sales deal.
• Up- sell, cross- sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts
• Fully responsible of accounts management
• Perform monthly review account profile on room nights production and average rate
• Daily Sales meeting to discuss and decide on suitable strategy for increased hotel sales.
• Develop a sales strategy and action plan needed
• Gains understanding of the location&039;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Create selling strategies to capture the maximum room revenue & catering revenue for hotels in monthly target

Profile:

Knowledge and Experience

Excellent reading, writing, and oral proficiency in the English language
Minimum 5 – 8 years of relevant experience in hotel sales, with at least 2- 3 years in a similar capacity within 4 or 5- star hotel environments
Good working knowledge of Hotel Property Management Systems (e.g., Opera, Smile), CRM systems, MS Excel, Word, & PowerPoint
High degree of professionalism with sound contract negotiation, strategic account management, and business acumen capabilities
Ability to speak other languages and a basic understanding of local languages will be an advantage
Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or equivalent
Deep understanding of market trends, revenue management principles, distribution channels, and competitor landscape

Competencies

Strong leadership, interpersonal, and training skills to mentor and drive a high- performing sales team
A motivator & self- starter with strong resilience, negotiation power, and closing skills
Results and revenue- oriented with a proactive approach to capturing new business opportunities and hitting targets
Well- presented and professionally groomed at all times
A team player & builder who can collaborate seamlessly with Revenue, Catering Sales, and Front Office departments
Outstanding communication, presentation, and relationship- building skills to engage key corporate clients and partners
Ability to multi- task, work well under tight deadlines and in stressful & high- pressure situations

One duty meal per shift: Cung cấp 01 bữa ăn trong mỗi ca làm việc.
Professional training programs from Accor Academies: Các chương trình đào tạo chuyên sâu từ Học viện Tập đoàn Accor.
Accor Bienvenue- Worldwide room rate benefits: Chế độ ưu đãi giá phòng và dịch vụ tại các khách sạn thuộc tập đoàn Accor trên toàn thế giới.
Daily Shuttle Bus: Hỗ trợ xe đưa đón hàng ngày từ thành phố đến nơi làm việc.
International & professional working environment: Môi trường làm việc quốc tế và chuyên nghiệp.
100% salary during probation & pre- opening service charge: Hưởng 100% lương trong thời gian thử việc & Phí phục vụ trong giai đoạn tiền khai trương.
13th- month salary & Performance bonus: Thưởng lương tháng 13 & Thưởng theo hiệu quả kết quả kinh doanh.
Employee Engagement Activities: Các hoạt động gắn kết nhân viên: Sinh nhật, Tiệc cuối năm, các Câu lạc bộ thể thao (Bóng đá, Bóng chuyền...)...

Cập nhật gần nhất lúc: 2026-07-06 20:20:02