Receptionist Intern/ Thực tập sinh Lễ tân

Maintain accurate guest records and ensure data privacy.
Greet and welcome guests with a warm and professional demeanor.
Manage reservations via phone, email, and hotel reservation systems (e.g., Opera, PMS).
Provide concierge support, including local area information, transportation, and restaurant bookings.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Respond to guest inquiries and resolve any complaints or issues promptly.
Uphold the hotel&039;s brand standards and deliver exceptional service at all times.
Handle guest billing, payments, and daily cash reconciliation.
Ensure the front desk and lobby area remain clean, organized, and professional.
Perform check- in and check- out procedures efficiently.

Excellent communication and interpersonal skills.
Customer service- oriented mindset.
Strong organizational and multitasking abilities.
Basic Korean communication.
Professional appearance and grooming standards.
Flexible to work in shifts, including weekends and holidays.
Familiarity with hotel management software (e.g., Opera, Cloudbeds, or similar).

Internship allowance of 2,000,000- 3,000,000 VND per month
On- the- job training with hotel management systems such as Opera and PMS
Hands- on experience in a 4- star hotel environment
Chance to improve English and communication skills through daily guest interaction
Opportunity for career development and advancement

Cập nhật gần nhất lúc: 2026-04-04 10:25:03