Receptionist Team Leader (Healthcare)

Perform receptionist duties
Team Leader responsibilities:

Liaise and coordinate with Sales, Cashiers, Nurses, Health Check team, IT, Lab, and branches in deploying health check programs.
Implement corporate health check (monitor schedules, create packages, prepare lists, and notify branches of issues related to health check groups).
Train new receptionists; monitor, evaluate, and provide updates to direct management.
Support the team in handling situations (difficult customers, incorrect package pricing, information or service issues, system errors, etc.) and seek approval from supervisors when necessary.
Follow doctors’ schedules and contact them when needed.
Support, assign, and monitor the finalization of health check groups; hand over related documentation.
Arrange the team’s work schedules and coordinate staffing in urgent or unexpected situations.
Monitor monthly inventory and usage of supplies and office stationery.
Oversee reception operations and the team’s tasks.

Problem- solving skills
Good communication skills in both English and Vietnamese; additional languages such as Japanese or Korean is a plus.
Leadership skills
Communication skills
Planning & execution skills
More than 2 years of working experience in healthcare, service industries as a receptionist or team leader .
College or University degree preferred.
Team management skills

Yearly bonus base on business efficiency
Exciting company events: Embark on summer trips, annual parties, team- building activities, and so much more fun are waiting for you.!
Discount promotion for staff and relatives up to 60%
Get periodic health checks according to company policy
Performance review once a year
Being trained and developed professional skills, career
Young, friendly and professional working environment

Cập nhật gần nhất lúc: 2026-03-19 18:40:02