Reservation Trainee - Thực tập sinh Đặt Phòng

Follow sales techniques to maximize revenue.
Communicate information regarding designated VIP reservations.
Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
Oversee accuracy of room blocks and reservations.
Accommodate and document special requests.
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups.
Input and access data in reservation system.
Explain guarantee, special rate, and cancellation policies to callers.
Set- up proper billing accounts according to Accounting policies.
Answer questions about property facilities/services and room accommodations.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

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Cập nhật gần nhất lúc: 2026-04-28 11:25:03