Restaurant Manager - Hiryu

The Restaurant Manager is responsible for the overall performance of the restaurant, balancing guest experience, team leadership, and business results. This role ensures the restaurant consistently delivers memorable guest experiences while achieving operational and financial objectives.Leadership and Guest Experience

Ensure supervisors and teams are fully prepared for service
Oversee service quality and guest satisfaction
Lead and model guest- focused service culture

Operational Management

Ensure compliance with food safety and hygiene standards
Maintain oversight of cleanliness, equipment, and readiness
Plan and oversee daily restaurant operations
Analyze performance and implement improvement plans
Ensure standards, procedures, and service execution are consistently applied
Business and Performance Management
Manage budgets, forecasts, and cost controls
Drive revenue opportunities and guest satisfaction results

Use of Systems and Tools

Ensure effective use of approved hotel systems, including the Oracle Simphony Point- of- Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate reporting, guest recognition, and service consistency

Working Together

Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to align operations and protect the guest experience.

Professional Standards

Arrive prepared and on time, setting the tone for professionalism and accountability
Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues
Maintain strong floor presence during service periods to support teams and guests

Other Responsibilities

Attend all meetings, briefings, and trainings as assigned
Perform other reasonable duties assigned by the Management of the Hotel
Maintain a high standard of professionalism and conduct at all times
Ensure teams are scheduled, prepared, and supported for service

Knowledge and Experience

Strong working knowledge of hospitality systems such as Oracle Simphony, SevenRooms, and Oracle OPERA Cloud is an advantage
Previous management experience in Food and Beverage is an advantage
English is used daily in the workplace to support communication with an international and diverse five- star hotel clientele; proficiency is considered an asset
Understanding of Japanese hospitality principles and attention to detail in guest experience is an advantage
Knowledge of Japanese cuisine, dining etiquette, and service styles is highly preferred
University, college, or vocational education preferred

Competencies

Professional presence and credibility
Sound judgment and operational decision making
Collaborative mindset and ownership of performance outcomes
Ability to coach and develop leaders and colleagues
Strong leadership presence and guest focus

Recognition culture & employee engagement activities
2 days off per week
Daily meals provided at the Staff Cafeteria
Professional and inspiring working environment
Global career mobility opportunities
Thoughtfully designed benefits supporting your wellbeing and growth
Annual Summer Outing
Competitive salary package with service charge
Full salary and service charge during probation
Learning & development opportunities within Accor group
Attractive gifts for public holidays and special occasions
A chance to grow your career in a luxury, world- class environment
Social insurance in accordance with the law

Cập nhật gần nhất lúc: 2026-07-06 21:15:03