Room Attendant (Nhân viên Buồng Phòng)

• Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
• Reports lost and found articles to the housekeeping office immediately
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Maintain a section room report as well as a daily productivity report
• Clean and maintain areas of responsibility according to standards and procedures
• Maintain equipment in a proper state of cleanliness
• Understand the difference in guest levels (VIPs) and Room Categories
• Attend daily briefings and takes on daily assigned tasks
• Report damage or malfunction in hotel rooms/areas to Supervisor

Hotel experienced is a priority
Can work on shift hour
Basic speaking English language
Non- experience is accepted, training will be provided

Follow to the policy of Hotel & Accor

Cập nhật gần nhất lúc: 2026-07-06 22:20:03