Rooms Controller (CS)

Inform the Supervisor of any discrepancies or issues encountered.
Carry out other duties as assigned by the management team.
Assist in coordinating room blocking and balancing with the Casino and other departments.
Ensure email correspondence is handled promptly while on duty.
Update and maintain guest folios accurately as required during shifts.
Prioritize assigned tasks and respond to emails/requests during shift hours.
Follow safety and security procedures and report any unusual situations to the Supervisor.
Maintain communication with Housekeeping and other departments regarding arrivals, departures, and special requests.
Respond to inquiries and assist in resolving concerns in a professional manner.
Assist in arranging and checking VIP amenities and room setups prior to arrival.
Support the processing of Casino and special reservations as assigned.

Good communication skills in the primary workplace language; good knowledge of English, reading, and writing ability.
Vocational School Certificate required.
Present a well- groomed, professional appearance at all times.
Organised, detail- oriented, able to multitask and good at problem- solving
Proficiency in Microsoft Office preferred.
Minimum one year of relevant experience in the related field.

Uniform- Đồng phục
Employee Shuttle Service- Xe đưa rước nhân viên
Duty meal- Có hỗ trợ cơm ca cho nhân viên

Cập nhật gần nhất lúc: 2026-04-28 12:00:06