Sales Administrator

Key Responsibilities
Sales Administrator provides comprehensive administrative support to the Sales team, ensuring smooth daily operations, accurate documentation, and effective coordination between the Sales department and other hotel divisions. This role is essential in maintaining organized sales records, preparing reports, and supporting the team to achieve revenue targets.
Job Summary
Administrative Support

Maintain and organize sales contracts, client files, and corporate accounts.
Prepare and distribute sales reports, presentations, and meeting materials.
Provide daily administrative support to the Sales team including filing, photocopying, and document preparation.
Manage correspondence, emails, and phone calls for the Sales department.

Documentation & Contract Management

Maintain accurate records of corporate rates and special promotions.
Prepare sales contracts, banquet event orders (BEOs), and group resumes.
Track contract expiry dates and support the contract renewal process.
Ensure all contracts are properly signed, filed, and updated in the system.

Reporting & Data Management

Update and maintain customer databases and contact lists.
Track sales activities, site inspections, and entertainment expenses.
Assist in preparing monthly sales reports, forecasts, and performance analysis.
Support the team in compiling data for budget planning and reviews.

Coordination & Communication

Coordinate with other departments (Front Office, F&B, Finance) to ensure smooth execution of events and group bookings.
Assist in organizing sales trips and industry events.
Liaise with clients for administrative matters such as sending proposals, confirming details, and follow- up communication.
Schedule meetings, site inspections, and client entertainment for the Sales team.

Office Management

Handle purchase requests and follow up with the procurement team.
Ensure the sales office is organized and professional at all times.
Manage office supplies and stationery for the Sales department.

Other Duties

Provide support during hotel events, FAM trips, and sales promotions when needed.
Perform other administrative tasks as assigned by the Director of Sales or Sales Manager.

Education & Experience

Experience in sales support or administrative role is an advantage.
College degree or higher in Business Administration, Hospitality Management, or related field.
Minimum 1- 2 years of administrative experience, preferably in a hotel or service industry.

Skills & Competencies

Ability to multitask and work under pressure.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Good communication skills in Vietnamese and English.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Service- oriented mindset and professional demeanor.

Personal Attributes

Trustworthy and able to handle confidential information.
Well- organized and systematic.
Proactive and able to work independently.
Team player with a positive attitude.

Opportunity to be part of the pre- opening team at a landmark luxury property.
Full insurance and benefits in accordance with Labor Law.
Competitive salary and allowances as per company policy.
Professional training and development opportunities.
Professional working environment.

Cập nhật gần nhất lúc: 2026-04-16 13:55:04