Sales Coordinator (Based in Nha Trang)

JOB SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales- related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information

CORE WORK ACTIVITIES

In support of Sales & Marketing, handle general office duties like filing, emailing, typing, faxing, and managing mail to ensure smooth operations.
Prepare written documents (e.g., daily logs, business letters) and ensure accuracy through proofreading.
Perform other duties as assigned by supervisors.
Maintain effective communication with colleagues to exchange necessary information.
Support coworkers, treating them with dignity and respect, and fostering positive relationships across departments.
Collaborate with others to promote teamwork and achieve shared goals.
Maintain confidentiality of proprietary materials and protect the privacy of guests and coworkers by following company policies and procedures.
Answer phones promptly, using proper etiquette, including transferring calls and taking messages accurately.
Use clear, professional language when communicating with guests and coworkers.
Use company- specific processes to resolve issues and build trust with guests.
Ensure a clean, professional appearance by adhering to uniform and hygiene standards.
Address guest needs in a timely, professional manner, anticipating their service requirements and acting on preferences whenever possible.
Greet guests warmly, using their names when possible, and express appreciation with a sincere farewell.
By maintaining a professional demeanor, communicating effectively, and working as a team, help deliver an exceptional experience for guests and ensure the smooth running of the department.
Engage with guests about their stay, property services, and local attractions.

Prefer candidates with experience in similar position.
Education: Bachelor of Degree.
Fluent in English, confident and be able to work independently.
Be well- organized and be able to multitask.
Be careful, responsible and ensure the confidentiality of documents.

Opportunity to develop career | Cơ hội phát triển nghề nghiệp
National and international training courses | Các khóa đào tạo trong và ngoài nước
Days off/week: 2 days | 2 ngày nghỉ hằng tuần
Full salary & service charge, social insurance during probation (following the labour laws) | Hưởng nguyên lương và phí phục vụ, tham gia bảo hiểm trong suốt thời gian thử việc (theo luật lao động)
Competitive package| 13th salary month- Phúc lợi cạnh tranh | Lương tháng 13
Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance |Tham gia bảo hiểm y tế theo chính sách của khách sạn: Bảo hiểm xã hội, bảo hiểm y tế và bảo hiểm thất nghiệp

Cập nhật gần nhất lúc: 2026-07-06 18:30:04