Sales Executive

Key Responsibilities
Job Summary
The Sales Executive is responsible for actively selling hotel rooms, meeting facilities, and other services to corporate accounts, travel agents, and MICE clients. This role focuses on achieving revenue targets, building strong client relationships, and identifying new business opportunities to maximize hotel profitability.
Sales Activities & Revenue Generation

Prepare and deliver sales presentations and proposals to clients.
Achieve assigned sales targets for rooms, meetings, events, and other hotel services.
Conduct site inspections and entertainment for potential and existing clients.
Proactively prospect new clients and develop new accounts in assigned market segments (Corporate, MICE, Travel Trade).
Negotiate contracts and close deals to maximize revenue.

Account Management

Regularly visit existing clients to maintain relationships and identify upselling opportunities.
Monitor account performance and develop action plans for underperforming accounts.
Handle client inquiries, requests, and feedback promptly and professionally.
Build and maintain strong relationships with key accounts and decision- makers.

Market Intelligence

Identify new market segments and business opportunities.
Provide feedback and suggestions on pricing, positioning, and sales strategies.
Monitor market trends, competitor activities, and industry developments.

Coordination & Communication

Participate in sales meetings, briefings, and training sessions.
Coordinate with other departments (Front Office, F&B, Events) to ensure smooth execution of group bookings and events.
Communicate client requirements clearly to operations teams.
Prepare and distribute group resumes and banquet event orders (BEOs).

Reporting & Administration

Ensure all contracts and documentation are properly filed.
Prepare weekly and monthly sales reports as required.
Maintain accurate records of sales activities, calls, and entertainment in the system.
Update and maintain client databases and contact information.

Other Duties

Perform other duties as assigned by the Director of Sales or Sales Manager
Support hotel promotional campaigns and activities.
Participate in sales trips, trade shows, and industry events.

Education & Experience

Proven track record of achieving sales targets and building client relationships.
Minimum 2- 3 years of sales experience in the hotel industry, preferably in a 4- 5 star hotel.
Bachelor&039;s degree in Hospitality Management, Business Administration, Marketing, or related field.

Skills & Competencies

Strong sales and negotiation skills.
Proficient in Microsoft Office and hotel management systems.
Ability to work independently and as part of a team.
Results- oriented with a proactive approach.
Knowledge of market segments (Corporate, MICE, Travel Trade).
Good command of English (both written and spoken).
Excellent communication and interpersonal skills.

Personal Attributes

Self- motivated and target- driven.
High integrity and reliability.
Professional appearance and demeanor.
Passion for sales and hospitality industry.
Adaptable and able to work under pressure.

Professional working environment.
Professional training and development opportunities.
Competitive salary and allowances as per company policy.
Full insurance and benefits in accordance with Labor Law.
Opportunity to be part of the pre- opening team at a landmark luxury property.

Cập nhật gần nhất lúc: 2026-04-16 13:55:04