Sales Executive

POSITION OVERVIEW
The Sales Executive is responsible for promoting and selling the company’s ingredients and GIG’s products to B2B clients in the food industries. The role focuses on understanding product applications, market needs, and customer production processes to provide suitable commercial and technical solutions. This position supports business growth by maintaining strong customer relationships, identifying opportunities, and ensuring high- quality service throughout the sales process.
KEY RESPONSIBILITIES
Product and Technical Understanding
Leverage technical expertise to provide tailored solutions that align with customers’ production processes and requirements
Gain in- depth knowledge of the technical specifications, applications, and origins of the company’s ingredients and products through internal training, supplier collaboration, and industry resources
Understand how ingredients are applied in customer production lines, including manufacturing processes and technologies used.
Customer Management & Business Development
Build and maintain strong relationships with customer’s technical and purchasing teams. Regularly engage with clients to follow up on contracts, purchasing plans, forecast and new requirements. Address customer technical issues and propose tailored solutions using GIG’s ingredients and technical services.
Manage assigned customer accounts, follow up regularly to ensure satisfaction and identify customers’ needs.
Identify and pursue new business opportunities within the assigned industry segment; propose samples, build trust, and generate project pipelines.
Sales Planning and Execution
Support market surveys on pricing and customer demand.
Implement sales activities in line with the company’s plans and assigned targets.
Coordinate with the manager on pricing, quantities, lead times, and negotiation to close orders.
Introduce new products, ingredients, and supplier technologies to customers to create projects with customers.
Update documents, certificates, and samples sent to customers.
Internal Coordination & Problem- Solving
Coordinate with internal teams (Sales Admin, Procurement, Warehouse) to ensure smooth order processing and delivery.
Liaise with related teams to clarify specifications, documents, or quotations when needed.
Report to the manager in case of issues related to product quality, payments, or delivery, and support in resolving them.
Reporting and Compliance
Prepare sales reports on samples status, projects, new wins, forecasts, and customer updates as required.
Follow internal sales processes, documentation standards, and update internal system records accurately.
Other Activities
Continuously monitor competitor activity, pricing, and customer feedback to support strategic decisions.
Support relationship- building activities with customers: holiday gifting (Mid- Autumn, Tet, etc.) and special occasions.
QUALIFICATIONS & SKILLS
Languages: Fluent in English (speaking, listening, reading, and writing)
Education: Bachelor’s degree in Food Technology or a related field.
Experience: 1–2 years of sales experience in the food ingredients / additives industry or technical experience in food manufacturing.
Requirements:
Excellent organizational and problem- solving skills.
Strong negotiation and persuasion abilities.
Core Skills
Good appearance with a friendly and approachable demeanor.
Pleasant and effective communication.

Cập nhật gần nhất lúc: 2026-07-06 15:50:03