[TEPPANYAKI GAKU HOIANA] Assistant Restaurant Manager

Located in a VIP gaming environment, GAKU serves highly demanding guests who seek luxury, theatrical dining experiences, and exceptional hospitality. This role requires dynamic service energy—more bold and performance- driven than traditional understated Japanese dining—while maintaining precision and authenticity.
Key Responsibilities
The Assistant Restaurant Manager plays a vital supporting role in daily front- of- house (FOH) operations at GAKU, our high- end Japanese Teppanyaki restaurant. Depending on performance and experience, the position may evolve into Assistant Restaurant Manager. The ideal candidate must demonstrate strong leadership potential, attention to detail, and an understanding of luxury hospitality service. English fluency is required due to our international clientele and team.
Operations Support
• Serve as Manager- on- Duty (MOD) when GM is not present.
• Uphold strict hygiene, health, and safety protocols.
• Assist the General Manager in daily FOH operations.
• Coordinate with the Head Chef to ensure smooth kitchen–service flow.
• Ensure service standards align with luxury dining expectations.
Guest Engagement
• Personally engage with guests to ensure satisfaction and tailored service.
• Support service recovery and communicate issues promptly to the GM.
• Learn and anticipate guest preferences, especially for VIPs and high- net- worth individuals.
Team Coordination & Training
• Reinforce service procedures and cultural sensitivity.
• Help build a motivated, team- oriented working environment.
• Support onboarding and training of junior FOH staff.
Inventory & Administrative Support
• Assist in inventory checks and control waste under the guidance of the GM.
• Maintain daily service logs and assist with shift planning.
• Help ensure order accuracy and product availability.
Brand & Events Support
• Support preparation for VIP or private room experiences.
• Assist in executing small- scale marketing or promotional initiatives as directed.
• Represent GAKU’s brand values in all guest interactions.

Experience
• Experience in Japanese or performance- based dining is a plus.
• Minimum 2–3 years in a fine- dining, luxury restaurant, or hotel environment.
• Candidates with 4+ years and proven leadership ability may be considered directly for Assistant Restaurant Manager.
Skills
• Strong service mindset, with attention to guest experience.
• Able to remain calm and professional under pressure.
• Good communication and interpersonal skills with both guests and colleagues.
Language Proficiency
• English fluency is required.
• Japanese, Vietnamese, Korean, or Mandarin is a plus.
Attributes
• Passion for hospitality and eagerness to learn.
• High personal standards for professionalism, grooming, and etiquette.
• Proactive and responsible attitude; strong sense of teamwork.

• Dynamic, high- profile working environment with a focus on discretion, excellence, and client satisfaction
• Work closely with an elite international clientele and Michelin- level culinary team.
• Professional growth opportunities within Akiko and Hoiana’s luxury ecosystem.
• Competitive salary and performance- based incentives.
• Opportunity to be part of Vietnam’s most exclusive luxury Japanese dining concept integrated with Let&039;s Win VIP Gaming Club.

Cập nhật gần nhất lúc: 2026-07-06 22:10:02