- Handle order- related issues by investigating and resolving them through our ticketing system.- Work closely with the IT department to troubleshoot and resolve any technical issues affecting...
Techtronic industries vietnam manufacturing company limited
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Handles sample arrangements from Vietnam factory to the customers and regions and supports Hong Kong, China, and Vietnam teams in their daily operations and paperwork.Acquire data from and update...
Primary ObjectivesDesign & Execute CRM & Lifecycle Marketing strategies to optimize the end- to- end customer lifecycle—from acquisition and onboarding to activation, retention, reactivation, and...
Team and Performance Management· Monitor and enhance the Customer Experience (CX) team’s performance by ensuring adherence to WSE policies, and fostering a high- performance culture· Identify and...
Consultant and send quotation from agent’s request;Exploit new agents in the network;Coordinate with internal department to solve the arising problem (if any);Follow up, check, and update status of...
Academic Support:Plan study schedules, book classes, and meet students regularly to track progress and maintain engagement.Collaborate with teachers to address students’ weaknesses and maintain...
Handling process related to customs report management monthly/quarterly/yearlyWork with 3rd party for customs and trucking to catch up delivery planControl customs declaration activities daily.Handle...
Thiết kế & quản lý Customer Journey đa kênhXây dựng Customer Journey Map cho TikTok, Facebook, Shopee, Web/App.Đề xuất tối ưu UI/UX, kịch bản tư vấn, nội dung thông báo, flow chăm sóc.Xác định điểm...
Bạn yêu thích công việcđiều phối – kết nối – chăm sóc trải nghiệm khách hàng?Bạn có background trongCustomer Service / Order Processing / After- sales / Logisticsvà muốn bước lên vai trò quan trọng...
Hỗ trợ khách hàng doanh nghiệp: Tư vấn, cung cấp thông tin hàng hóa và đảm bảo trải nghiệm dịch vụ tốt nhất.Quản lý và xử lý khiếu nại: Tiếp nhận, phân tích và giải quyết khiếu nại từ các đối tác...
MJ Art Group Co., Ltd. is currently the owner of BIDU, an e- commerce platform specializing in fashion and beauty. With a mission to elevate the standards of fashion and beauty shopping in Vietnam,...
Responsible for developing customer segmentation strategies, analyzing user behavior, and optimizing marketing and product performance through the application of data, segmentation models, and...
