Reservation Agent/Nhân viên đặt phòng

• Prepare sales- related documents throughout the sales process (e.g., proposals, contract…) and ensure they are completed accurately and on time.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Support hotel site inspection with potential clients.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Responsible for coordinating internally with the sales & marketing team.
• Answer telephone and respond to caller inquiries in a pleasant manner.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Qualification:

• Good English communication skills in both verbal and writing
• Strong capability to work independently and in a team as well as being able to work under pressure.
• Team player with supportive attitude
• Having experience in international 3- 5- star hotels at the same position is an advantage

Salary & Benefit:

Free uniform, duty meals
Special discount rate applying for associates
Working time: 8 hours per shift, 6 days off per month
Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
Periodic health check as prescribed
After probation, annual leaves day.
Tet gifts for kids and the Mid- Autumn Festival
Take full advantage of social, health, and unemployment insurance
There are holidays, birthdays, and funerals.
Negotiable salary pay plus the service price (SVC)
Thirteenth- month salary

Cập nhật gần nhất lúc: 2026-04-09 10:10:03