Job Summary
Sales Executive is responsible for actively selling hotel rooms, meeting facilities, and other services to corporate accounts, travel agents, and MICE clients. This role focuses on achieving revenue targets, building strong client relationships, and identifying new business opportunities to maximize hotel profitability.
Key Responsibilities
Sales Activities & Revenue Generation
Prepare and deliver sales presentations and proposals to clients.
Proactively prospect new clients and develop new accounts in assigned market segments (Corporate, MICE, Travel Trade).
Achieve assigned sales targets for rooms, meetings, events, and other hotel services.
Negotiate contracts and close deals to maximize revenue.
Conduct site inspections and entertainment for potential and existing clients.
Account Management
Monitor account performance and develop action plans for underperforming accounts.
Build and maintain strong relationships with key accounts and decision- makers.
Regularly visit existing clients to maintain relationships and identify upselling opportunities.
Handle client inquiries, requests, and feedback promptly and professionally.
Market Intelligence
Identify new market segments and business opportunities.
Provide feedback and suggestions on pricing, positioning, and sales strategies.
Monitor market trends, competitor activities, and industry developments.
Coordination & Communication
Prepare and distribute group resumes and banquet event orders (BEOs).
Participate in sales meetings, briefings, and training sessions.
Coordinate with other departments (Front Office, F&B, Events) to ensure smooth execution of group bookings and events.
Communicate client requirements clearly to operations teams.
Reporting & Administration
Update and maintain client databases and contact information.
Ensure all contracts and documentation are properly filed.
Prepare weekly and monthly sales reports as required.
Maintain accurate records of sales activities, calls, and entertainment in the system.
Other Duties
Perform other duties as assigned by the Director of Sales or Sales Manager.
Participate in sales trips, trade shows, and industry events.
Support hotel promotional campaigns and activities.