Senior Leader – Odoo CRM, UX & Sales Operations

System Ownership & Strategy
- Align with HQ and IT for development priorities
- Own CRM to After- sale process
- Define system architecture and roadmap
UX & Adoption Leadership
- Ensure system is intuitive and reduces training needs
- Drive user adoption across Sales and Service teams
- Optimize UI/UX for ease of use
Process Governance & Compliance
- Ensure all quotations are created from Opportunities
- Set validation and approval rules
- Enforce CRM usage and prevent bypass
Data Governance & BI Alignment
- Resolve data duplication and mismatch
- Ensure data accuracy and consistency
- Align with BI team on reporting and KPIs
Cross- functional Leadership
- Ensure smooth handover between teams
- Coordinate Sales, Service, IT, and HQ
Team Management
- Build and manage CRM/Operations team
- Train and coach users
Execution & Transformation
- Drive transition from Excel to Odoo
- Manage change and resistance

- Experience implementing systems (Odoo/Salesforce/SAP)
- Strong UX mindset and data- driven thinking
- 3+ years in CRM/ERP/Sales Operations system
- Strong understanding of sales processes
Leadership Expectation:
- Ability to drive behavioral change
- Strong execution and enforcement capability
- Strong stakeholder management

- Annual leave, company trips, teambuilding, Social Insurance, Health Insurance in accordance with labor law, plus additional health insurance for employees under Group policy
- Friendly, autonomous, and flexible working environment
- Fast career growth and income increase based on performance
- Modern workspace with fully equipped facilities
- Competitive income, negotiable based on candidate’s capability + bonus

Cập nhật gần nhất lúc: 2026-04-06 18:45:02