Human Resources Officer

 Provides guidance, advice, counselling and transparent diplomatic feedback as appropriate.
 Coordinates with other departments to welcome and prepare work station, stationary for new colleagues.
 Ensures that associates have a complete understanding of the hotel Work Rules and Regulations, and that their behaviour complies.
 Be responsible for preparation of Probation contract, Labour contract, Salary increment decision, change of status decision and other decision assigned by Assistant Human Resources Manager/ Human Resources Manager
 Mainly supports Assistant Human Resources Manager/ Human Resources Manager in C&B function related to employment contract, salary updates, all allowances, all insurances according to the local law, internal payroll.
 Supports the management of the local associate insurance programmes.
Administration
 Prepares travel request, cash advance, payment request properly.
 Ensures Attendance Record check is being carried out according to the Policy and Procedures.
Other Duties
 Provides sufficient training, development and learning opportunities to ensure that associates and trainee are developed to their full potential, and are confident.
 Works closely with Human Resources – Recruitment team to save, keep the Associate Requisition Form, Change of Status form for filing and salary processing.
 Ensures that Corporate Strategies, initiatives, communications and Associate Information pieces are appropriately communicated to associates in a timely manner.
 Values and preserves very good working relationships.
 Attends and participates in Briefings/Meetings as required.
 Implements all transitions in Cadena system in time.
 Enters, updates Personnel records into the Cadena System, People Soft System.
Operational
 Ensures all associates provide a courteous and professional service at all times.
 Ensures new technology & equipment are embraced to improve productivity.
 Ensures that colleagues/ associates are always fairly treated without favour or unfair expectations.
 Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
Financial
 Ensures that all guest and associates interactions are positive and professional, showing humility and respect to guests, and all associates.
 Ensures high standards of personal presentation and grooming, acting as a positive role model.
 Responds to requests to undertake any reasonable tasks and secondary duties and adjust to changes as dictated by hotel, industry and company.
 Maintains manual and electronic personnel files, ensuring that required record keeping is accurate and confidential.
 Ensures the timely and confidential management of associate data. Ensures that an organised, up- to- date filing system is maintained for all personnel records.
 Supports the Human Resources Division with the implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Activity Schedule, Associate Notice Boards.
 Effectively communicates core values and behavioural standards to all levels of staff.
 Is always willing to learn and willing to teach others.
 Ensures efficient office administration procedures.
 Maintains high personal standards of timekeeping, always present for duty as scheduled.
 Handles guest and associate enquiries courteously and efficiently, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow- up.
 Ensures all employment contract are in keeping with local legislation.
 Other duties will be assigned by Division Head.
 Maintains positive guest and colleague interactions.
 Co- ordinates and arranges out going for Interview.
 Exercises responsible practices and personal behaviour at all times, positively representing the hotel Team and Hyatt International.
 Takes an active involvement in the welfare, safety, development and well- being of associates.
 Ensures close and professional relationships are established and maintained between management, associates, government officials and the local community.
Customer Service
 Ensures that associates are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
Marketing
Personnel

This position is open to Vietnamese nationals only.
Requirements:
Bachelor&039;s degree in Human Resources Management, Hospitality Management, Law, or English Language
Excellent communication skills in English, both written and verbal
Minimum 1 years of experience in a similar role at a luxury resort or urban hotel
Pre- opening experience is a strong advantage
Solid understanding of local labor laws

Training and developing plan/ Chương trình đào tạo và phát triển
Annual home leave allowance/ Hỗ trợ chi phí trợ cấp thăm nhà hàng năm
14 annual leave/ 14 ngày phép năm
Attractive salary/ Mức lương hấp dẫn
12 complimentary rooms at Hyatt properties around the world/ được trải nghiệm 12 đêm phòng miễn phí tại các khách sạn của tập đoàn Hyatt
Service charge allowance during pre- opening/ Hỗ trợ phụ cấp phí phục vụ trong giai đoạn tiền mở cửa
Relocation allowance/ Hỗ trợ chi phí trợ cấp đi lại khi nhận việc
3 meals per day including days off…./ Cung cấp 3 bữa ăn mỗi ngày kể cả ngày nghỉ
Rest and relaxation allowance/ trợ cấp nghỉ dưỡng
Social and Health insurance as per local law/ Bảo hiểm y tế và bảo hiểm xã hội theo luật lao động
Pre- opening allowace/ Phụ cấp cho giai đoạn tiền mở cửa
Staff accommodation/ được cung cấp nhà ở tại Nhà nhân viên

Cập nhật gần nhất lúc: 2026-04-16 14:05:04