OE ACCOUNT MANAGER

Position Summary
We are seeking a results- driven and commercially focused Tyre OE Account Manager to manage OEM customer accounts and drive sustainable business growth.
The role is responsible for ensuring sales performance, delivery accuracy, and compliance with contractual terms while maintaining strong, long- term relationships with OEM partners.
This position requires strong planning capability, cross- functional coordination, and a data- driven mindset to align customer demand with production, logistics, and business objectives.
Key Responsibilities
Sales Planning & Performance Management

Track sales performance, identify gaps, and implement corrective actions to achieve targets
Support business growth by identifying volume opportunities and improving sales efficiency
Monitor demand forecasts and coordinate closely with production and supply planning to ensure fulfillment
Develop and execute monthly and annual sales plans for OEM customers in alignment with company targets

Customer Relationship & Account Management

Manage customer claims and ensure high levels of customer satisfaction
Build and maintain strong, long- term relationships with OEM customers
Lead commercial discussions including pricing, contracts, and delivery terms
Act as the key contact point for customers, ensuring timely communication and issue resolution

Cross- functional Coordination & Execution

Ensure on- time delivery and alignment between customer requirements and operational capabilities
Support quality issue handling in coordination with QMS and technical teams
Collaborate closely with internal departments (Supply Chain, Logistics, Finance, QMS, Technical, Factory) for smooth order execution
Ensure effective communication flow between customers and internal stakeholders

Market Analysis & Business Development

Provide insights and recommendations to support strategic decision- making
Identify new business opportunities, product applications, and potential OEM partnerships
Analyze market trends, competitor activities, and customer demand to identify opportunities
Support product development alignment based on customer and market needs

Reporting, Compliance & Internal Alignment

Maintain accurate documentation and data tracking for OEM accounts
Ensure compliance with contractual terms, company policies, and audit requirements
Represent the OE function in internal meetings and contribute to business planning
Prepare regular reports on sales performance, forecasts, and customer status

Requirements/Specifications

Analytical Thinking: Data- driven decision- making with strong problem- solving capability
Collaborative Spirit: Ability to work effectively across functions and cultures
Resilience & Adaptability: Ability to manage pressure, ambiguity, and dynamic business environments
Customer- Centric Mindset: Focused on building long- term partnerships and delivering value to OEM customers
Results- Driven Approach: Strong ownership in achieving sales targets and business outcomes

Technical Skills

Strong analytical and reporting skills
Proficiency in Microsoft Office (Excel, PowerPoint, Word)
Strong knowledge of OEM/B2B sales processes (automotive/tire industry preferred)
Ability to manage multiple priorities and complex coordination

Experience and Qualifications

Bachelor’s degree in Business, Marketing, or related field (MBA is an advantage)
Team management experience is a plus
Proven experience in negotiation, account management, and strategic planning
5–7 years of experience in OEM or B2B sales (automotive/tire industry preferred)
Experience working in cross- functional and matrix environments

Soft Skills

Strong communication, presentation, and influencing skills
Good command of English (written and spoken)
High level of ownership, accountability, and professionalism
Strong business acumen and customer- oriented mindset

Why Join Us

Opportunity to work with leading OEM partners in the automotive industry
Exposure to regional operations within the Yokohama network
Dynamic and performance- driven working environment
Competitive salary and comprehensive benefits package

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-04-05 12:45:03