Sales Support & Inside Sales Executive

Responsibilities
Sales Support:

Support sales team for quoting, follow up with customers until booking stage
Coordinate with Customer Service team in case of complaints and assist trouble shooting
Compile and follow up on sales leads
Update to customers for new services
Follow sales goals with team and Manager
Make daily calls to customers to ask for demand and gather market info
Perform ad- hoc assignments

Inside Sales:

Coordinate closely with POLs to push for more volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Collaborate with the sales team to develop and implement effective sales plans.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Understand customer needs and recommend appropriate shipping solutions.
Achieve and exceed target lifting goals through telemarketing.
Attend regular sales meetings to align with team goals and objectives.

Key Experience & Qualifications

Bachelor’s degree.
1- 2 years of experience in Sales Support/Inside Sales in the shipping or logistics industry.

Key Competencies & Skills

Excellent in Excel, good at Word, PowerPoint, Outlook.
Good problem- solving abilities and a customer- centric approach.
High level of motivation and a data- driven mindset.
Ability to work independently and as part of a team.
Good communication and interpersonal skills.
Good in English, both written and spoken.

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Cập nhật gần nhất lúc: 2026-04-05 01:25:02