Mô tả công việcServe on the front lines with our customers as the voice of Got It, mainly through emails (and other user feedback channels when required).Collaborate with other team members working...
Receive customer&039;s requests:Receive requests and related documents from customers or Yusen overseas agents (service quotes, import / export procedures for goods, problem solving, document...
Update information promptly according to procedures, ensuring accurate and fast information delivery.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes,...
Mô tả công việc- Tham gia tư vấn hoặc hướng dẫn khách hàng sử dụng hệ thống; cập nhật tài liệu và nội dung hướng dẫn khi có thay đổi.- Ghi nhận, tổng hợp phản hồi, mức độ hài lòng và các khó khăn...
Theo dõi, cập nhật và báo cáo hiệu quả tuyển sinh theo từng giai đoạnTư vấn chương trình học, lộ trình phát triển và định hướng giáo dục phù hợp cho phụ huynh, học sinhXây dựng và duy trì mối quan hệ...
- Develop Manage full- cycle Air Export & Import operations with overseas agents;- Ensure all operations comply with company SOPs and airline regulations;- Handle all air shipments for...
Location: Maple Tree Warehouse, VSIP2, Thu Dau Mot, Binh DuongKey Responsibilities:Manage vendors and coordinate with related departments to ensure smooth operations.Notify customers promptly of any...
Responsibilities and Duties:As the Customer Services Manager, your responsibilities will include:Enhance customer service to drive engagement and organic growth;Manage daily customer interactions,...
• Be responsible for accurate shipping documents and follow up on shipping schedules.• Check and issue all related documents for shipments (Pre- alert, Bill of Lading, Air Waybill, Manifest, Credit...
Respond to messages and comments promptly, accurately, and thoroughly.Check and follow up on alteration/repair schedules with internal departments.Communicate with the Singapore team to update order...
Raising Sales orders/ quotations regarding requests of the Sales department.Responding to customers’ queries via social media or phone.Support on documentation for delivery (Customs Declaration of...
Our mission: To empower global consumers with access to quality and affordable products through innovative e- commerce solutions, while fueling the success of innovators, brands and...
About BINCGOur team is present in multiple countries with diverse cultures and languages, leading to aBIN Corporation Group is an international multi- disciplinary company based in Ho Chi Minh City,...
Order ProcessingManage documents by processing and filling all related documents to assure customer profile well maintained.Fulfill all information on order tracking template and key into...
Responsibility:Handle guest enquiries via Facebook, live chat, hotline, email, and OTA platforms (Airbnb, Booking.com, Agoda, etc.).Support daily business operations for two boutique...
- Other duties as requested by team leader/ CS Supervisor.- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.- Cooperate with other...
Xử lý dữ liệu khách hàng, đại lý. Lưu giữ thông tin và duy trì, phát triển mối quan hệ với khách hàng, đai lý.Thương lượng, thỏa thuận & chốt các điều khoản hợp đồng dịch vụ với khách hàng thuộc...
Phối hợp chặt chẽ với nhà cung cấp nội địa; sau khi có thông tin lịch tàu, bộ phận vận hành sắp xếp đóng hàng CY hoặc CFS / D- D, làm thủ tục hải quan xuất khẩu trước thời hạn closing và đảm bảo hàng...
Key Responsibilities:Serve as the primary point of contact for international customers via email, phone, and other communication channels. Managing key customer accounts.Continuously identify...
Chăm sóc khách hàng VIP & thúc đẩy doanh thuXây dựng mối quan hệ gần gũi – tin cậy – có ảnh hưởng với người chơi thông qua chat, group, cộng đồng bang hội;Trực tiếp quản lý và chăm sóc nhóm khách...
Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)+ Night shift: 22:00- 06:00+ Morning shift: 06:00- 14:00+ Afternoon shift: 14:00- 22:00- Any other customer support...
Import operationsContact overseas agents to follow up on the transportation status of import shipments handled by the Sales teamMake the monthly volume and profit report of sales team.Update the the...
Mô tả công việc:Chăm sóc khách hàng- Thực hiện công tác lễ tân, tiếp nhận và phản hồi thông tin từ phụ huynh.- Lắng nghe, ghi nhận và xử lý kịp thời các yêu cầu, thắc mắc hoặc khiếu nại liên quan...
This a position that is responsible for handling daily operation of the company’s product across the country and the world· Tracking of shipment and providing status reports, communicating all...
Time: 5days/week. Rotating shift- (xoay ca theo tháng) (having nightshift)| 9 hours/day (including 1.5h break). Random 2 days offResponsibilities: • Provide subject matter expertise in handling...
- Receive samples and register on the system.- Other duties as requested by team leader/ CS Supervisor.- Cooperate with other teams to reach revenue target, transferring better service for...
Monitor the progress of orders and resolve operational issues to maintain service excellence.Coordinate closely with the Sales team, Product Development, Planning, Production, QA, and other internal...
SCOPE AND RESPONSIBILITIES• Assist and support in the migration of current order processing system to Order/ERP systems when needed• Review shipping documents and ensure documents are in full...
