Front Desk Officer

The Candidate:
You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic team
Cheerful disposition, dependable, meticulous, flexible on job scope, punctual in attendance & reporting;
Job Descriptions:
Process messages from patients to doctor’s assistant to doctors;
Updating & filling out patient’s medical file;
Attract potential patients by answering inquiries of services on site, via phone or email.
Ability to maintain effective & organized systems to ensure timely patient flow;
Ad- hoc tasks given by immediate supervisor.
Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management’s standard.
Organizing & scheduling appointments;
Handles cashier’s works when assigned.
Greet patients in a professional manner at their arrival & on the telephone.
Provide support to patients’ requests of documents relating to treatment.
Conduct follow- up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.

Degree in the relevant field is preferred;
Strong verbal communication skills in both Vietnamese and English
Good customer service with good communication & interpersonal skills;
Able to handle patient’s confidential information in a professional manner;
Minimum 1 to 2 years of relevant working experience;
Proficient in MS Office and patient management software;
Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
Địa chỉ làm việc:
Hà Nội: 55 Lê Đại Hành, Lê Đại Hành, Hai Bà Trưng, Hà Nội\
Hồ Chí Minh:
Lầu 1, Tản Đà Court, 86 Tản Đà, P. 11
99 Nguyễn Du, Phường Bến Thành, Quận 1, Thành phố Hồ Chí Minh

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-04-10 00:40:03