Job Description:Assist with updating and maintaining WordPress websites (Elementor is a plus)Handle incoming calls, messages, and customer inquiries in English & VietnameseReceive customer...
[DISTRICT 12]- CUSTOMER SERVICES (APP TRAVEL)JOB DESCRIPTION:- Providing accurate, valid, and complete information by using the right tools, methods, and processes.- Liaising between guests and...
Understand client’s needs and make appropriate proposal clients/ BD team in case approval neededPromote the products/services to clients, answer questions and concerns as they arise, respond to...
- Close settlement: input into internal system, checking cost buy and sell- Updates excel file to follow (H. B/L No, INV No, ETA, F.Dest ATA, OFT, trucking price, other fee, Truck test…….)- ...
Phối hợp nội bộ: Làm việc chặt chẽ với các bộ phận Kho, Kiểm soát tồn kho, Hệ thống dữ liệu để đạt mục tiêu kinh doanh.Báo cáo & chứng từ: Thu thập, lưu trữ và theo dõi chứng từ liên quan đến phí...
To co- ordinate with other Departments for customer’s support (customer inquiries, complaints, credit problems…)To arrange the shipments, import and export activities under VN customs rule in...
Công ty tnhh công nghệ và giải pháp phần mềm crossian việt nam
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ABOUT THE ROLEWe are looking for a customer- centric agent with extensive communication skills and a deep understanding of customer satisfaction insights. You will build strong and long- lasting...
- Thực hiện công việc lên kế hoạch seeding facebook. Đăng tải bài viết liên quan lên hội nhóm, trang (tùy vào từng lĩnh vực mà nhân viên seeding sẽ cần tham gia các nhóm, like các trang khác nhau)- ...
Responsibilities:Answer incoming calls and address customer inquiries in both English and Vietnamese.Resolve customer issues and complaints promptly, professionally, and politely.Receive and respond...
Làm báo cáo công việc ,sản lượng và tự đánh giá KPI hằng tháng.Xử lý dữ liệu khách hàng, đại lý. Lưu giữ thông tin và duy trì, phát triển mối quan hệ với khách hàng, đai lý.Kiểm tra giá Air/Sea với...
WHAT ARE YOU GOING TO DO?• Follow up with internal teams (Operations, Capacity & Planning, Overseas Agents) on cargo readiness, booking status, and shipment progress, based on instructions from...
Đảm bảo sự hài lòng của khách hàng và phản hồi một cách chuyên nghiệp.Phối hợp với các phòng ban liên quan trong công ty để đảm bảo thông tin minh bạch và việc phối hợp với khách hàng được duy trì...
Tracking of shipments and providing status reports, communicating all shipment delays and issues to clients and/or overseas offices;Manage full- cycle Air Export & Import operations with overseas...
Manage customer data and establish standardized workflows while taking full responsibility for the overall operations of the Customer Service department.Coordinate cross- functionally with Sales,...
JOB DESCRIPTION:- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.- Complete all necessary records and reports in a timely and...
Key ResponsibilitiesOTA & Booking Management:Ensure booking information is synchronized accurately between internal systems and OTA platforms.Manage and update room listings on OTA (Online Travel...
Công ty tnhh branch great bay shipping pte việt nam
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Submit booking, SI, make draft bill and release bill with carriersReport directly to CS managerContact oversea agents for import pre- alert or export orderCoordinate with customers & suppliers to...
We’re looking for a Customer Service Specialist who is proactive, customer- focused, and passionate about creating joyful experiences for our customers. You’ll interact directly with customers via...
Bạn sẽ là cầu nối giữa công ty và khách hàng, chịu trách nhiệm tư vấn và bán các gói dịch vụ cho thuê không gian làm việc.Trực tiếp kết nối với khách hàng tiềm năng thông qua điện thoại và các kênh...
Coordinate with Sales, PD and Production team to supply the best goods and service to customers.Establish good customer service and supplier relationship.Co- ordinate with Shipping team for smooth...
Responsive to customer’s/ supplier’s feedback and complaints.Work closely Hong Kong Team for another tasks.Co- ordinate with Shipping team for smooth delivery and inventory management.Establish good...
The Customer Service (CS) Specialist is responsible for enhancing the customer experience through effective management of customer inquiries, complaints, and feedback across all channels, including...
GENERAL INTRODUCTIONYou will own the full end- to- end supply chain of a DTC global operation: from order processing and 3PL coordination to direct customer support across international markets....
The duties and responsibilities of Career Service Officerinclude but is not limited to:Receive requests and assist companies/organizations contacting VGU for recruiting students as interns and...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
