What we expect you to performConsult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.Work with various teamsUpdates to customers on...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Quản lý Quy trình Đơn hàng & Hợp đồngKiểm tra tính chính xác của các điều khoản thương mại và thông tin đơn hàng trước khi phát hành.Tiếp nhận yêu cầu từ Sales Manager để soạn thảo báo giá...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
• Handle inquiries, issues, and complaints with a customer- first mindset• Analyze customer interactions and support data to uncover insights• Assist in monitoring content and ensuring compliance...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
Xử lý các trường hợp khiếu nại (nếu có), đảm bảo khách hàng có trải nghiệm mua sắm tốt nhấtTheo dõi tình trạng đơn hàng để kịp thời xử lý các vấn đề liên quan đến sản phẩm, đơn hàng và thanh toánGiải...
We are looking for a dedicated and detail- oriented individual to join our team as a Remote Customer Support Collaborator. This role is focused on providing exceptional technical assistance to our...
Job Description:Conduct other tasks assignedWork with various teamsTransfer technical problems, request customization for the development team, and ensure the quality of work delivered to...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Work with the product team to provide excellent customer supportReport common issues to the product...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Số lượng : 01Vị trí : Customer Support (AI Denwa team)Địa điểm làm việc : Cầu Giấy – Hà NộiThời gian làm...
Location: Ho Chi Minh City, VietnamResponsibilitiesPosition: Customer Support (CS) (1)Type: Full- time | Start: ASAP• Assist with CS operation processes• Support issue tracking and basic customer...
The Help Desk in Lab plays a critical role in ensuring positive customer experiences by providing support, handle, and assistance to Customer – Clinic & Hospitals (C&H) for Laboratory...
Ensure compliance with company service standards and quality guidelinesCoordinate with internal teams to handle escalations and complex casesSupport customers with inquiries related to bookings,...
ResponsibilitiesWe’re looking for a customer- oriented Customer Support Specialist to support our clients with excellent customer service while managing high- severity issues. You’ll be proactive in...
Job Description:Keep customers informed on the status of their requests.Report recurring issues to the product team to support continuous improvement.Perform additional tasks as assigned.Collaborate...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Địa điểm làm việc : Cầu Giấy – Hà NộiVị trí : Customer Support (AI Denwa team)Thời gian làm việc : 8:15 –...
- Proactively escalate complex bugs and unresolved issues to higher level to handle customer&039;s issues promptly- Other internal support if required- Accurately record, track, and update support...
Là cầu nối liên hệ và hỗ trợ khách hàng chủ tiệm nail người Việt tại Mỹ tham gia chương trình marketing của công ty.Ghi nhận các yêu cầu & triển khai công việc lại cho các bộ phận có liên quan để...
Đàm phán với nhà cung cấp về giá, thời gian giao hàng, chất lượng; tìm kiếm & phát triển nhà cung cấp mớiPhối hợp với bộ phận Sales và Kho; đề xuất & triển khai cải tiến quy trìnhThực hiện...
Job Summaryexternal clients or internal teams who are product users. Test simple WIs in sprint ifAssociate Product ( Technical) support analysts provide technical support and troubleshootingservices...
Participate in regular online training sessions.Keep customers updated on their requests.Report common issues to the product team to help improve our apps.Help customers set up and use BSS Commerce...
Roles and Responsibilities:Build sustainable relationships and engage customers by taking the extra mile.Maintain CRM hygiene.Meet personal/team qualitative and quantitative targets.Frequently attend...
Tiếp nhận và phản hồi tin nhắn, yêu cầu, khiếu nại từ khách hàng.Ghi nhận và theo dõi các trường hợp phát sinh để hỗ trợ khách hàng kịp thời.Chủ động chăm sóc khách hàng và xác nhận thông tin đơn...
Proactively update knowledge, regulations, and procedures related to customer service.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and...
Provide timely support to international customers on how to set up and use our Shopify apps effectively.Collaborate closely with internal teams to ensure efficient issue resolution.Troubleshoot and...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
