[DISTRICT 12]- CUSTOMER SERVICES (APP TRAVEL)JOB DESCRIPTION:- Providing accurate, valid, and complete information by using the right tools, methods, and processes.- Liaising between guests and...
Understand client’s needs and make appropriate proposal clients/ BD team in case approval neededPromote the products/services to clients, answer questions and concerns as they arise, respond to...
- Close settlement: input into internal system, checking cost buy and sell- Updates excel file to follow (H. B/L No, INV No, ETA, F.Dest ATA, OFT, trucking price, other fee, Truck test…….)- ...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
Phối hợp nội bộ: Làm việc chặt chẽ với các bộ phận Kho, Kiểm soát tồn kho, Hệ thống dữ liệu để đạt mục tiêu kinh doanh.Báo cáo & chứng từ: Thu thập, lưu trữ và theo dõi chứng từ liên quan đến phí...
To co- ordinate with other Departments for customer’s support (customer inquiries, complaints, credit problems…)To arrange the shipments, import and export activities under VN customs rule in...
GENERAL INTRODUCTIONYou will own the full end- to- end supply chain of a DTC global operation: from order processing and 3PL coordination to direct customer support across international markets....
Responsive to customer’s/ supplier’s feedback and complaints.Work closely Hong Kong Team for another tasks.Co- ordinate with Shipping team for smooth delivery and inventory management.Establish good...
The Customer Service (CS) Specialist is responsible for enhancing the customer experience through effective management of customer inquiries, complaints, and feedback across all channels, including...
We’re looking for a Customer Service Specialist who is proactive, customer- focused, and passionate about creating joyful experiences for our customers. You’ll interact directly with customers via...
Bạn sẽ là cầu nối giữa công ty và khách hàng, chịu trách nhiệm tư vấn và bán các gói dịch vụ cho thuê không gian làm việc.Trực tiếp kết nối với khách hàng tiềm năng thông qua điện thoại và các kênh...
Coordinate with Sales, PD and Production team to supply the best goods and service to customers.Establish good customer service and supplier relationship.Co- ordinate with Shipping team for smooth...
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Submit booking, SI, make draft bill and release bill with carriersReport directly to CS managerContact oversea agents for import pre- alert or export orderCoordinate with customers & suppliers to...
Key ResponsibilitiesOTA & Booking Management:Ensure booking information is synchronized accurately between internal systems and OTA platforms.Manage and update room listings on OTA (Online Travel...
Responsibilities:Answer incoming calls and address customer inquiries in both English and Vietnamese.Resolve customer issues and complaints promptly, professionally, and politely.Receive and respond...
Work with Customer/ Supplier to negotiate contents related to Contract, Price, Terms and Trading Conditions;You will play a key role in handling customer’s inquiries, resolving issues, providing...
Làm báo cáo công việc ,sản lượng và tự đánh giá KPI hằng tháng.Xử lý dữ liệu khách hàng, đại lý. Lưu giữ thông tin và duy trì, phát triển mối quan hệ với khách hàng, đai lý.Kiểm tra giá Air/Sea với...
WHAT ARE YOU GOING TO DO?• Follow up with internal teams (Operations, Capacity & Planning, Overseas Agents) on cargo readiness, booking status, and shipment progress, based on instructions from...
Đảm bảo sự hài lòng của khách hàng và phản hồi một cách chuyên nghiệp.Phối hợp với các phòng ban liên quan trong công ty để đảm bảo thông tin minh bạch và việc phối hợp với khách hàng được duy trì...
Cập nhật dữ liệu học viên, điểm danh & thông tin lớp học đúng – đủ – kịp thời.Hỗ trợ mở lớp, trial/demo class & các hoạt động vận hành cơ bản tại trung tâm.Hỗ trợ tư vấn khóa học tiếp theo...
Tracking of shipments and providing status reports, communicating all shipment delays and issues to clients and/or overseas offices;Manage full- cycle Air Export & Import operations with overseas...
Manage customer data and establish standardized workflows while taking full responsibility for the overall operations of the Customer Service department.Coordinate cross- functionally with Sales,...
JOB DESCRIPTION:- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.- Complete all necessary records and reports in a timely and...
SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
