Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledgeManage key insights, follow up team&039;s...
Primary Objectives• Simplify process, procedures to enhance service quality to bring the best customer experience.• Monitor/ Observe customer service activities national wide including Customer...
Công ty cổ phần giấy sài gòn - saigon paper corporation
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- Make daily/ weekly/ monthly/ quarterly reports as required Manager.- Update the market feedback to the marketing and marketing department about the programs that are carried out in the market for...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
Công ty cổ phần kết nối nhân lực worklink việt nam
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- Huấn luyện và đào tạo an toàn cho công nhân viên.- Quản lý hồ sơ pháp lý, môi trường, PCCC.- Triển khai các chương trình về môi trường, an toàn PCCC và an toàn lao động.
MÔ TẢ CÔNG VIỆCTheo dõi tình trạng vận chuyển, hỗ trợ khách hàng nhận hàng đúng thời gian.Thực hiện lên đơn hàng trên hệ thống.Tiếp nhận, xử lý các phản hồi, khiếu nại và vấn đề phát sinh sau bán...
Công ty cổ phần kết nối nhân lực worklink việt nam
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- Quản lý hệ thống ISO trong công ty.+ Tổ chức đánh giá định kỳ chất lượng nội bộ trong công ty.+ Đối ứng đánh giá chất lượng định kỳ bên ngoài.+ Theo dõi yêu cầu nhà cung cấp gửi bằng chứng về Rosh...
Thông tin vị trí* Chức danh: Nhân viên Sales* Bộ phận: Kinh doanh* Báo cáo cho: Trưởng bộ phận Sales / Sales ManagerMô tả công việc* Báo cáo tình hình kinh doanh định kỳ cho cấp trên.* Thực hiện kế...
Notify about orders exceeding credit limits, request approval for orders exceeding credit limits, and process the orders againReporting by distributor and send outCommunicate with Distributor/Sales/...
Our partner is the largest online bus ticketing platform in Asia, with an extensive network of bus operators and a large base of satisfied customers, processing up to 250,000 transactions daily...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Receive samples and register on the system.- Follow up the results tested by subcontractor and...
Assistant Customer Service Manager will be expected to perform the following tasks:Support Customer Service Manager to leading customer service department in order to achieves customer service...
- Collect all info from R&D to make quotation/ receive order from customer/ follow up delivery plan/ follow up project&039;s all relative issue)- Coordinate with logistics /PU to monitor and...
Responsibilities and Duties:Provide product/service consultations and help users resolve their concerns using customer service tools;Respond promptly and professionally to customer inquiries via...
Position:Customer Service Staff- TradingJob Code:124812- Working location:Bắc Ninh, Hà Nội- Monthly Salary:21,000,000～31,600,000VNDResponsibilityThe candidate will report to the Customer Service...
Responsibilities:Receive and respond to customer&039;s feedback.Resolve customer issues and complaints promptly, professionally, and politely.Answer incoming calls and address customer inquiries in...
- Coordinate closely with internal departments to ensure smooth shipment handling and high- quality customer service.- Check and negotiate rates with shipping lines/overseas agents to obtain the...
Receive and respond to customer’s feedback.Shift 2: 4 AM – 12 AMAssist other departments within the company as needed.Working HoursIdentifying and assessing customer needs to achieve...
Goal:Independently managing complex complaints with higher levels of uncertainty and provide advice to customers and organization regarding product reliability and handling.Follow up on customer...
Customer Support (30%)· Prepare, improve guideline for users· Collect feedback from customers via multiple channel, transfer and follow up request with the relevant teams for continuous improvement.·...
Lead Management & Enquiry Handling• Follow up consistently with warm and cold leads to maximize conversion.• Qualify leads by understanding tenant preferences (budget, location, move- in date,...
- Control debt and payment, collection of outstanding payments- Document control and comply with SOP- Review Quotation and close invoices- Revenue report release- Review and propose training...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
• Work closely with the DP team to inform about out- of- stock items and the next order schedule of the supermarket so they can prepare the goods.• Receive and process return orders• Answering...
Booking ArrangementCheck the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move.Send the booking confirmation to...
• Handle customer’s complaint , coordinate returns, credit and replacement includes sample preparation. Assist with new customer and vendor accreditation.• Maintain excellent coordination with...
- Work Location:District 1, HCMC- Monthly Salary:Negotiable- Promotes and conducts cooperative teamwork in assisting sales professionals and managers throughout the Company GROUP (worldwide) to...
OverviewWe are seeking a highly motivated individual to join our team as a Customer Service & Escalation Specialist- Chinese/Mandarin. In this role, you will work across a range of support...
