- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
Nghiên cứu xu hướng thị trường, đối thủ cạnh tranh, công nghệ mới trong lĩnh vực thanh toán – tài khoản để cập nhật và tư vấn chiến lược sản phẩm.Phối hợp chặt chẽ với các khối kinh doanh, vận hành,...
Work closely with other departments such as Housekeeping, Engineering, Food & Beverage, and Security to ensure smooth and effective hotel operations and deliver exceptional service.Supervise all...
Order Processing & Validation:• Accurately input or validate orders received via Sales Force Automation tools, EDI, or email.• Coordinate with the Finance department to ensure customers are within...
Manage daily activities of the Sales under the guidance of the Director of Sales• Support; Oversee group conferences and related events to enhance the guest experience and help maintain business...
Guest Experience• On the floor/lobby to co- ordinate the overall lobby movement, dynamic with guest interaction/engagement.• Maintain close relationship with Housekeeping, Engineering and F&B.•...
Mô tả công việcPrimary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and...
Provide a structured and consistent onboarding and training experience for Front Office team membersHandle guest queries and complaints efficiently and effectively whilst providing operational...
- Understand the hotel&039;s policies on guaranteed reservations and no- shows.- Maintain thorough knowledge of hotel facilities, room types, locations, layouts, rates, package plans, credit...
- Manage all Front Office operations to include : guest service and registration(check- in/ check- out), room inventory and availability, guest service standardsand initiatives, product quality, cost...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
Kiểm tra phòng khách (VIP rooms, special requests) và phối hợp với Housekeeping, Engineering và các bộ phận khác để xử lý yêu cầu của khách.Inspect guest rooms (VIP, special requests) and coordinate...
To ensure that department budget is strictly adhered to.KEY RESPONSIBILITIES AND ACCOUNTABILITIES | VAI TRÒ & TRÁCH NHIỆM CÔNG VIỆCĐảm bảo ngân sách của bộ phận được tuân thủ nghiêm ngặtTo be...
Front Office OperationsTask 1:Develop preparation plans for receiving VIP guests and ensure all arrangements are executed flawlessly.Review room rates on the system to ensure all information is...
Thực hiện hỗ trợ trưởng bộ phận thực hiện công viêc của bộ phận tiền sảnh :- Training đào tạo nhân viên fo, đặt phòng, chăm sóc khách hàng về sản phẩm , dịch vụ và chương trình khuyến mãi của khách...
Primary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and preferences. Main...
- To maintain close cooperation with the tour operators and their representatives- Daily check of the rate check report- To be responsible for a proper handling of the different extranets and...
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Ensures guest and employee satisfaction and maximizes the financial performance of the...
Front Office Operations• Monitor guest arrivals, VIP arrangements, special requests, and room allocations.• Assist in managing all Front Office functions: Reception, Guest Relations, Bell Desk,...
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Maintains good public relation by extending personalized service to guest and assisting them upon their arrival.Assist in conducting comprehensive monthly departmental meeting to include review of...
JOB SCOPE SUMMARY:- The Assistant Front Office Manager supports the Front Office Manager in overseeing all aspects of the Front Office operations, ensuring smooth coordination, exceptional guest...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the...
• To ensure that you as a Assistant Front Office Manager are completely aware of all the hotel’s services and facilities, outlet operating hours and scope of service.• To ensure the computer “saves”...
